Monday, May 23, 2016

NIB Issues Apology To Their Customers

The National Insurance Board (NIB) has been engaged in the process of transitioning to a new IT platform for the past several years. The transition is being managed in phases.

Phase 1 involved the roll-out of the new smart card and was completed over a year ago. The completion of Phase Il, which is the most complex of the phases, was scheduled for the first week in April 2016, this year.